Privacy Policy

Brandmaker is a brand-creation product operated by Amretra Dynamics at brandmaker.amretra.com. This Privacy Policy explains what we collect, how we use it, and the choices you have when you use Brandmaker.

1. Information we collect

Depending on how you use Brandmaker, we may collect:

• Account information — name, email address, and authentication identifiers when you sign in with Google, Amretra Account, or email and password.
• Brand workspace data — product inputs, brand briefs, saved projects, naming directions, positioning notes, palettes, copy drafts, and logo-generation prompts you submit.
• Generated outputs — AI-assisted logo concepts, refined briefs, scores, and export files created through the service.
• Billing metadata — plan selected, payment status, order identifiers, currency, transaction references, and entitlement dates. Payment card details are handled by Razorpay (India) or Creem (international) and are not stored by Brandmaker.
• Technical and security data — IP address, browser type, device information, session cookies, request logs, and abuse-prevention records needed to operate the service securely.

2. How we use information

We use information to:

• provide the brand brief workspace, AI Logo Generator, and saved projects;
• authenticate users and maintain secure sessions;
• process payments, unlock Brandmaker Pro access, and maintain billing records;
• respond to support requests and service communications;
• monitor reliability, prevent abuse, and protect the platform;
• comply with applicable law and resolve disputes.

3. AI processing

Brandmaker sends your prompts and brand inputs to configured AI providers to generate briefs and logo concepts. We use this processing only to deliver the features you request. You should not submit highly sensitive personal data unless it is necessary for your brand work.

4. Payment processors

Indian customers pay through Razorpay. International customers pay through Creem, which acts as merchant of record for non-India checkout. Each processor has its own privacy practices governing payment data they collect directly from you.

5. Sharing

We do not sell personal data. We may share limited information with:

• payment processors (Razorpay, Creem) to complete transactions;
• hosting, infrastructure, authentication, and AI service providers that help us operate Brandmaker;
• professional advisers or authorities when required by law or to protect users and the service.

6. Retention and security

We retain information for as long as needed to provide the service, maintain billing and support records, and meet legal obligations. We apply reasonable technical and organisational safeguards, but no online service can guarantee absolute security.

7. Your choices

You may contact us to ask questions, request correction, or request deletion where deletion is appropriate and operationally possible. Some records may be retained for billing, fraud prevention, or legal compliance.

8. Changes

We may update this policy as Brandmaker evolves. The current version is always published at brandmaker.amretra.com/privacy.